
Judul | Phone Skills : For The Information Age |
Pengarang | Maxwell, Dorothy |
EDISI | III |
Penerbitan | New York : McGRAW-HILL, 2005 |
Deskripsi Fisik | 142 hlm. ;27 cm. |
ISBN | 978-0-07-301727-3 |
Subjek | Telekomunikasi Bisnis |
Abstrak | Phone Skills : For The Information Age and we ll show you how to use a phone.We realize that you probably have a wealth of experience using the phone for personal and business situations, but proper phone skills should not be taken lightly in today s business environment. Not only do professional phone skills allow you to develop and maintain professional relationships, but those skills also give clients confidence in you and your company s ability to provide reliable service.Phone Skills for the Information Age features realistic situations and problems found in today s increasingly complex business environments. The text was developed as a five hour program that includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. |
Bahasa | Tidak tersedia |
Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
Target Pembaca | Umum |
No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
---|---|---|---|---|
050212 | 651.07 MAX p | Dapat dipinjam | DISPUSARDA Kota Metro - Ruang Koleksi Umum | Tersedia
pesan |
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100 | 1 | # | $a Maxwell, Dorothy |
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250 | # | # | $a III |
260 | # | # | $a New York :$b McGRAW-HILL,$c 2005 |
300 | # | # | $a 142 hlm. ; $c 27 cm. |
520 | # | # | $a Phone Skills : For The Information Age and we ll show you how to use a phone.We realize that you probably have a wealth of experience using the phone for personal and business situations, but proper phone skills should not be taken lightly in today s business environment. Not only do professional phone skills allow you to develop and maintain professional relationships, but those skills also give clients confidence in you and your company s ability to provide reliable service.Phone Skills for the Information Age features realistic situations and problems found in today s increasingly complex business environments. The text was developed as a five hour program that includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. |
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650 | # | 4 | $a Telekomunikasi |
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990 | # | # | $a 12369 |
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